Privacy Policy
Last updated: September 2026
Young Behaviours Press (Young Behaviours Press; "we", "our", or "us") operates the website youngbehaviours.com and the Practice Language Naturally mobile app. This Privacy Policy explains how we collect, use, and protect your information when you use our website, app, and services.
1. Information we collect
- Account information — your email address and display name when you create an account.
- Usage data — course progress, bookmarks, and in-app preferences, used to provide and improve the learning experience.
- Purchase information — the courses you buy, the amount, currency, and a payment reference. Card payments on the website are processed by Safepay; payments in the mobile app are processed by the relevant app store. We do not receive or store your full card number or CVV.
- Technical data — device type, operating system, browser, and app version, used for troubleshooting and security.
2. How we use your information
- to provide access to courses and learning content;
- to save your progress across the website and the mobile app;
- to process purchases, confirm payments, and issue refunds;
- to respond to support requests and complaints;
- to improve performance, security, and features;
- to meet legal, tax, and regulatory obligations.
3. Third-party services
We use trusted third parties to run the service, including Google Firebase (authentication, database, hosting), Safepay Payments (Private) Limited (website payment processing), the Apple App Store and Google Play (app distribution and in-app payments). These providers process data under their own privacy policies and our instructions.
4. Data retention
We keep account and learning data for as long as your account is active, and payment records for as long as required to comply with legal and financial-reporting obligations. You may request deletion of your account by contacting us.
5. Data security
We use industry-standard technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data.
6. Children’s privacy
Our services are not directed at children under 13 (or the minimum age in your country). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will take appropriate steps.
7. Your rights
Depending on your location, you may have rights to access, correct, delete, or export your personal data. To exercise these rights, contact us at privacy@youngbehaviours.com.
8. Complaints
If you have a privacy concern or complaint, contact us at privacy@youngbehaviours.com or +92 346 4613992. We aim to acknowledge within two business days and to resolve within 5–7 business days.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date.
10. Contact us
- Privacy: privacy@youngbehaviours.com
- Support: support@youngbehaviours.com
- Phone: +92 346 4613992
- Address: Mukhtar Virk House, Village Tamboli, near Masjid-e-Ghousia, Tehsil Kamoke, Gujranwala, Pakistan
- Website: youngbehaviours.com